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Old 09-07-2014, 05:14 PM   #61
Qian Hu

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Join Date: Jul 2009
Posts: 701
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Quote:
Originally Posted by nicholas_neo79 View Post
Bought 2 set of 6 feet LED golden light. Ballast spoilt. Go to Qian Hu for exchange, they claimed no stock ie no spare to change. Asked me to go to Sim Lim Square to buy myself. I will think they should at least have some spare to sell at cost price if they do not want to exchange for free when quality is obviously an issue now since many customers are experiencing it.
Hi bro,

We apologized that you had a bad experienced with us when you are here for your exchange. We will look into this feedback here and improve on our aftersales services. And we are also looking into the quality issues that most of the hobbyist had encounter on the ballast
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